STM presents its 2025 strategic organizational plan: excellence in mobility

via STM

The STM univeiled the details of its 2025 strategic organizational plan, aiming for excellence in mobility.

Montréal, August 29, 2017 –  With the mayor of Montréal, Denis Coderre, in attendance, the chairman of the Société de transport de Montréal (STM) board of directors, Philippe Schnobb, and STM chief executive officer, Luc Tremblay, introduced the Plan stratégique organisationnel 2025, STM’s strategic organizational plan for 2025.

Banking on the positive momentum enjoyed by public transit, as well as an evolving context that provides major opportunities for contributing to the development of Montréal, this strategic organizational plan was prepared to meet the growing expectations of its customers and the public in general.

« This new strategic organizational plan will serve to enhance the offer of service for all Montrealers. That’s in addition to all the recently announced projects that will bring a new era for public transportation to the greater metropolitan area. Think of the Réseau électrique métropolitain (REM) and even the new Bellechasse bus garage, The Plan stratégique organisationnel 2025 is yet another step in that direction and helps position Montréal as a leader on the world stage », explained the mayor of Montréal, Denis Coderre.

« The strategic organizational plan gives promise to a better integration between transportation modes. By working with the city of Montréal and the ARTM toward developing combined mobility, STM wants to help make it possible for people to custom design how they get around the city. Whether by métro, commuter train, bus, BIXI bike, self-serve car or taxi, the goal is to promote sustainable rides and make them easier », added Mr. Aref Salem, responsible for transportation with Montréal’s executive committee.  

A responsible plan in balance with new realities 

The Plan stratégique organisationnel 2025 aims for excellence in mobility and rests on four strategic orientations:

  • Improving the customer experience
  • Adapting the organisation to evolving governance
  • Bringing finances under control
  • Attracting, developing and mobilizing talent