Over the past seven years, Kingston Transit has seen significant improvements in its public transit services. Between 2011 and 2017, revenue service hours increased from 160,255 to 238,688 annually and ridership increased by 72% to a record 6.1 million passenger trips. Catalyzing the growth in service was an express route introduced in 2013, which became so successful that three new express routes were introduced over the next five years.
Removing redundant poles from the doors on GO trains may seem like a simple gesture to make more room and make it easier to get on board. It’s actually a major move toward a better transit system overall.
Customers travelling with children in strollers or with luggage have one less barrier to get on the train. Everyone ends up boarding quicker and is more likely to enjoy the experience, while service remains unaffected.
The changing definition of mobility is circling the public transit industry. No longer are modes of transit mutually exclusive. Public transit is only one of the many options in the overall mobility landscape and one component of Mobility as a Service (MaaS) offerings.