Integrated Mobility

Implementation Toolbox

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Letter from the Chair

The transition from being a transit provider to an integrated mobility provider is a major shift for the Canadian transit industry. This is especially true as each transit system must first educate and promote the importance of this shift, and then make it happen.

As a member of CUTA’s Board of Directors since 2010, I have always been a strong advocate of the shift towards integrated mobility and mobility management. Therefore, as Vice-Chair of CUTA’s Integrated Mobility Task Force and Chair of the Mobility Management Implementation Task Force, I am very proud to present you with this toolbox.

This document aims to provide systems wanting to make a shift towards integrated mobility, concrete and actionable tools that will guide them towards this new direction. The Task Force wanted to cover three major areas of mobility management: design for movement in conjunction with urban planning, demand management and mobility management through partnerships with other mobility actors.

Having taken part in integrated mobility projects in different regions, I know that one of the most important things to keep in mind is that there is no quick fix and that each situation is unique. So, I invite you to make good use of this toolbox and to be inspired to design your own solutions, ones that will best fit your urban context, environment and community.

Happy reading!
- Laurent Chevrot

What is Integrated Urban Mobility?

The Canadian Urban Transit Association (CUTA) defines Integrated Urban Mobility as:

The ability for people to move easily from place to place according to their own needs.

By itself, this definition is quite general and open to discussion and interpretation. That is why CUTA supports the definition with the following statement:

For CUTA, Integrated Urban Mobility is a people-focused goal that:

  • Starts with public transport service connected to all modes of transport including walking, cycling, auto and alternatives to transportation;
  • Enables door-to-door and seamless mobility throughout an urban area;
  • Is designed for all segments of population.

Understanding that Integrated Urban Mobility is a goal is important because it allows planners and practitioners to realize that further work and information is necessary to achieve the goal. This Integrated Mobility Implementation Toolbox provides the information and best practice examples that demonstrate what work and information is needed on the journey to Integrated Urban Mobility.

How to Use This Toolbox

This Toolbox is intended as a guidebook towards integrated mobility. It is meant to be a resource for transit agencies wishing to advance their communities towards integrated mobility. The Toolbox highlights several examples of current integrated mobility solutions throughout North America and Europe, determines key challenges and lessons learned from these examples, and in doing so outlines potential courses of actions for transit agencies to work towards achieving integrated mobility.

The Toolbox is sectioned into the three themes of integrated mobility. Each theme is described, and several different strategies which work towards the theme are outlined. A handful of example initiatives and programs are presented for each different strategy, which demonstrate how municipalities are currently working towards integrated mobility.