The world is becoming increasingly connected and transit systems are no exception. Access to information can help all stakeholders in mobility to be more efficient. Customers want and expect modern services like real-time trip planning and vehicle tracking to help optimize their journeys – expectations that will continue to increase as Canadians become more connected via new applications. Meanwhile, transit systems have the opportunity to leverage technology to optimize service provision, through strategies such as real-time demand information to efficiently apply fixed and on-demand services, and right-sizing vehicle dispatching according to need.
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