Transit Ambassador Comes to Toronto

Register today for a special offering of CUTA’s Transit Ambassador Core Module program located in the heart of downtown Toronto this October! This October, CUTA is hosting its trademark customer service train-the-trainer program at a discounted rate to help members who have been eagerly waiting for a peer system host.

CUTA’s Transit Ambassador Core Program will help your transit system create or expand upon a culture of customer service. This program empowers employees with skills on how to better handle the many situations that may arise when interacting with a customer. The Transit Ambassador program is comprised of a series of training modules which addresses different customer service topics.

In a train-the-trainer format, transit system trainers are certified as Transit Ambassador trainers by CUTA’s Master Trainers. Ambassadors are provided with the knowledge, skills, and attitude to implement the Transit Ambassador program and to deliver the modules.