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Spare Webinar – How Canadian Agencies Are Using Modern Technology to Lead Change

Webinar: Modernizing Paratransit in Winnipeg
Date & Time: August 27 | 2:00 p.m. – 3:00 p.m. ET
Hosted by:
Discover how Winnipeg is leveraging innovative tools to improve accessibility, gather insights, and deliver better experiences for every rider.
Across Canada, public transit agencies are embracing modern technology to reimagine mobility—making services more accessible, more efficient, and more responsive to real-world rider needs. In this webinar, you’ll hear how Winnipeg transitioned from a legacy paratransit system to a digitally integrated network that empowers riders, improves efficiency, and supports long-term planning. From overcoming manual dispatch limitations to delivering same-day mobility and slashing call center wait times, their journey offers a real-world playbook for change.
Whether you’re planning a microtransit pilot, looking to reduce operational costs, or seeking to enhance your rider experience, this session will equip you with the strategies, insights, and tools to lead meaningful transit transformation.
What you’ll learn
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ImpactCut call volumes by up to 78%
- How self-serve booking, automated dispatch, and real-time notifications improve rider and staff experience.
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EquityA unified platform for all riders
- One system that serves smartphone users and call-center users alike—with less friction and more flexibility.
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PlanningMake smarter decisions with live data
- Use real-time insights to adjust zones, expand services, and inform fixed-route growth.
Register
Save your spot for this practical, case-based session on paratransit transformation.