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Superintendent, Service Delivery

Halifax Regional Municipality

  • Post Date: April 03, 2025

  • Application Deadline: April 15, 2025

DUTIES AND RESPONSIBILITIES:

  • Supports the safe and efficient delivery of transit services in a fast-paced, 24/7/365 operational environment. On-call requirements.
  • Coordinate the response from Halifax Transit as part of the Transit Operations management team in the case of Emergency Operations Centre requirements, emergency operational incidents, and Special Events, in a 24/7/365 environment. On-call requirements.
  • Monitors route and network performance through the mobile and security resources, with particular attention to routing, operator and vehicle compliance, and external influences that may impact service delivery.
  • Assigns service vehicles and ensures all vehicles are properly maintained.
  • Oversees and participates in the recruitment and selection process in consultation with HR. Identifies staffing requirements and makes recommendations for hiring.
  • Manages employee performance, including establishing performance objectives, overseeing daily performance, providing coaching and mentoring, and approving time off requests.  Assesses employee conduct and determines corrective action, as appropriate, in consultation with HR/LR. Makes determination for discipline and/or termination, as appropriate.
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