From electric vehicle adoption in B.C. to new safety initiatives in Toronto and service improvements in Winnipeg, Canadian transit systems are finding innovative ways to meet rider needs and build a more sustainable future. Here are three highlights from across the country this week.

Crisis workers to be stationed on TTC’s Line 1 in pilot project

Starting Nov. 15, Toronto Community Crisis Service workers will be available 24/7 on the “U” portion of the TTC’s Line 1 in a new pilot project aimed at making transit safer.

Mayor Olivia Chow says the initiative will ensure people experiencing a mental health crisis receive care without relying solely on police. Crisis workers will be stationed at Spadina, Union and Bloor-Yonge stations, and can be reached through the SafeTTC app, TTC staff, or by calling 211.

The program follows more than 1,000 crisis-related calls to TTC special constables in 2024. Officials will evaluate the pilot before deciding whether to expand it systemwide.

Nelson adds fifth EV to municipal fleet

The City of Nelson is taking another step toward a carbon-neutral future with the addition of a 2025 Ford Lightning to its electric vehicle fleet. The purchase is part of the city’s climate action strategy and its 2023–26 Strategic Plan.

To support the transition, new charging infrastructure has been installed at the public works yard, funded in part through a Plug In B.C. grant. In 2026, B.C. Transit will also install chargers for two new electric buses that will replace diesel units in Nelson’s conventional fleet. City officials say the move will cut fuel costs, lower emissions, and show how small communities can successfully embrace clean energy.

Winnipeg to expand late-night transit service

Winnipeg Transit is preparing to extend late-night service in response to rider feedback that the new Primary Transit Network ended too early for shift workers and late-night commuters.

Mayor Scott Gillingham and Coun. Janice Lukes say the expansion will be included in the 2026 budget process, with a formal plan to be presented this November.

The move follows a record $261.5-million transit budget, which includes more than 100 new buses, the rollout of Canada’s first 60-foot zero-emission buses, and a new tap-based fare payment system.

From smaller communities leading the way in electrification to major cities addressing safety and service gaps, these developments show how transit systems are adapting to serve riders better. Stay tuned for more updates as Canada’s transit landscape continues to evolve.