Canadian transit agencies continue to improve the customer experience through digital innovation, community partnerships and initiatives that make public transit more accessible and inclusive. This week’s highlights feature BC Transit and the Toronto Transit Commission.

BC Transit introduces new handyDART technology in Chilliwack

BC Transit is introducing a new digital platform for handyDART customers in Chilliwack, making it easier to book, modify and track trips. The new technology includes online and mobile booking, real-time trip updates and a streamlined registration process, improving accessibility and convenience for riders who rely on specialized transit services. The rollout is part of a broader modernization effort that will bring the technology to communities across British Columbia.

Comox Valley Transit offers free rides on B.C. Day

Comox Valley Transit is offering free service on all conventional transit routes and handyDART on B.C. Day, making it easier for residents and visitors to travel throughout the region during the holiday. The initiative encourages the use of public transit while supporting access to local events and celebrations across the community.

TTC celebrates Emancipation Day with Underground Freedom Train

The Toronto Transit Commission’s annual Underground Freedom Train celebrates Emancipation Day by bringing together riders to recognize the abolition of slavery across the British Empire. The special subway journey highlights Toronto’s Black history while promoting reflection, education and community engagement, demonstrating how public transit can serve as a platform for inclusion and cultural recognition.