News

Transit Highlights: Service Expansion and Customer Experience Improvements Ahead of Major Events (Week of May 5–9)


Published May 8, 2026.

This week’s Transit Highlights highlight continued progress in expanding regional rail service and enhancing the customer experience across Canadian transit systems. From improved intercity connectivity to navigation upgrades in preparation for major international events, these initiatives reflect ongoing efforts to make transit more accessible, efficient and user-friendly.

GO Transit rail service expanded to Stratford

Metrolinx has expanded GO Transit rail service to Stratford, extending access along the Kitchener line and improving connectivity between communities in southwestern Ontario and the Greater Toronto Area. The service expansion supports increased mobility options for residents and visitors while encouraging greater use of regional transit. This initiative reflects ongoing efforts to enhance intercity rail access and support regional economic activity.

TTC launches wayfinding pilot ahead of FIFA World Cup

The Toronto Transit Commission has launched a wayfinding pilot project aimed at improving navigation across its network in advance of the 2026 FIFA World Cup. The initiative includes updated signage and tools designed to help riders more easily find their way through stations and connections. The pilot reflects broader efforts to enhance the customer experience and prepare transit systems for increased ridership during major international events.

Together, these initiatives demonstrate how transit systems continue to evolve to meet growing demand and improve the rider experience, particularly as cities prepare for major global events. CUTA will continue to share updates as agencies advance projects that strengthen connectivity and usability across Canada’s transit networks.