Electronic Fare Management System (EFMS) Specialist
City of Guelph
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Post Date: April 10, 2023
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Application Deadline: April 23, 2023
Reporting to the Manager, Transit Business Services, the role is responsible for managing the customer experience as related to the daily operations of EFMS and the related continuous improvement initiatives. The EFMS allows for easier and more expedient transit fare sales for customers. The EFMS includes technology in Terminals, on vehicles, for retailers and special agencies throughout the City of Guelph. It improves how Guelph Transit collects fares.
Guided by the goals and objectives of the City of Guelph Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.