City of Calgary
Post Date: August 25, 2023
Application Deadline: September 18, 2023
Reporting to the Director of Calgary Transit, the Manager of Service Delivery will lead the Employee Support, Field Operations and Operations Support teams and is responsible for the management of front-line transit operations within Calgary Transit. The Manager is accountable for approximately 2200 Public Transit and Specialized Transit Operators, delivering over 50,000 hours of weekly service and more than 20,000 weekly trips, respectively, and provides the vision and strategic initiatives to ensure on-time, safe transit, and accessible service that enhances the customer and employee experience.