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What you will do in this role:
• Ensures all company policies and procedures followed by passengers
• Completes and logs circle check information at the beginning and end of each shift and reports mechanical problems
• Logs into Automatic Vehicle Locator (AVL) system at start and end of shift and communicates with dispatch during shift
• Secures passengers and their aids/accessories as required
• Interprets schedule, plans route and drives passengers to specified destinations assisting passengers when necessary
• Executes duties in a tactful and courteous manner
What the role requires:
• Minimum high school diploma or equivalent education to be considered, along with six months related experience
• Previous experience working in accessibility accommodation
• Polished communication, customer service and interpersonal skills
• Physically able to perform the requirements of the position that includes pulling, pushing and bending
• Valid Ontario Vehicle Operator’s permit class “B” ,”C”, “E” or “F” license (Z endorsement as an asset) and a good driving record (current drivers abstract required)
• Able to respond to emergency situations with minimum supervision
• Previous training in First Aid, CPR and defensive driving is preferred
• Good map-reading skills to help navigate routes
• Must successfully complete the TransHelp Driver Operator training program during probationary period

TransHelp Operator – Peel Region