April 3 to April 5, 2022

All times are in Eastern Time

7:30am - 6:00pm Vercheres

Conference Registration

8:00am - 1:00pm

Committee Meetings

12:00pm - 4:30pm Frontenac

Board of Directors Meeting

By invitation only

4:45pm - 5:45pm
Salle de Bal

Annual General Meeting

7:00pm - 11:00pm
Le Diamant

Welcome Reception

Join us for a fun social evening to catch up with industry colleagues. From the building’s rich history and vibrant neighbourhood, to behind the scenes tour, and wonderful food and beverage offerings, there are a lot of different facets to Le Diamant to discover. Shuttles will begin boarding at 6:45pm outside Le Fairmont Chateau Frontenac.

Sponsored by:

6:00am - 7:00am

Morning Run!

As part of our health and wellness program, join us for a 5km, walk or run before we spend our day sitting.  Lead by CUTA’s very own Jonah Vetro through the streets of old quebec and the port.  Meet in the lobby of Chateau Frontenac.

7:00am - 5:00pm Vercheres

Conference Registration

7:30am - 8:05am
Salle de Bal

Opening Breakfast and Welcome

Alain Mercier

Directeur général, Réseau de transport de la Capitale (RTC)

Bruno Marchand

Mayor, Quebec City

Marco D'Angelo

CEO, President, CUTA/ACTU

8:05am - 8:30am
Salle de Bal

Opening Plenary - Women in transit leadership

The theme for this year’s summit “empower” – will highlight the topic of female leaders in transit, specifically why a female perspective is so critical to designing more equitable & future-focused transit systems for all Canadians. CUTA looks forward to showcasing some of the brightest minds in the business, as transit leaders join us from across the country to discuss common challenges faced by women in transit leadership; how they got to where they are now, and how they continue to remove systemic “roadblocks” for tomorrows aspiring transit leaders.


Emanuelle Toussaint

Vice President, Public Affairs, Volvo Group Canada

Renée Amilcar

General Manager Transit Services, OC Transpo, City of Ottawa

Sarah Houde

CEO, Propulsion Quebec

9:00am - 10:15am
Salle de Bal


In this session we will hear the following three presentations:

Transportation alternative fuels – Russ Golightly
Choosing to purchase zero-emission vehicles comes with new maintenance requirements. Can your existing facilities be retrofitted or should you be building new?

Who’s driving? Electrification or modernization? – Jamie Cameron
Electrification is but one element of modernization being seen in the ongoing transportation revolution (EVs, AVs and MAAS). A study of the global transit modernization trends.

Lessons learned deploying an EV fleet – Sebastian Vaitus
There’s no one playbook for adopting an EV fleet. The best course of action is to hear it straight from people on the ground making the big switch. Learn about the challenges confronting agencies in deploying EV fleets and how they worked with technology providers like Vontas to overcome them.


Ammar Lahham

Senior Electrical Engineer, AECOM

Russ Golightly


Jamie Cameron


Oluseun Olufemi


Sebastian Vaitus

VP, New Product Initiatives, Vontas

9:00am - 10:15am Frontenac


In this session we will hear the following three presentations:

On-Demand Transit: A mobility solution to supplement conventional transit networks in low-density areas – Ziad Khoury
On-Demand Transit (ODT) is an excellent mobility solution for low-density areas. But the choice of technology and its supplier have a significant impact on the quality of its operation, ridership and relevance as an additional mobility solution for the existing network.

Flexibus – Quebec’s on demand service – Luc Richard
Adapting to the reality and needs of the citizens of the outlying neighbourhoods of Quebec City, Flexibus was recently added to the RTC service offer. This efficient and flexible on-demand transport service is a real alternative to using the car. With this new transport solution, the RTC is innovating by targeting non-users of public transport.

exo on demand: a fair and viable service – Assumpta Cerda
The exo on demand pilot project made it possible to significantly improve the spatial and temporal coverage of public transit. Thanks to an innovative management approach based on evidence and data, a viable business model aimed at integrating the service, exo’s offer was developed quickly.

Sponsored by:


Ziad Khoury

Padam Mobility

Luc Richard

Directeur exécutif et Chef de l'exploitation, Réseau de transport de la Capitale (RTC)

Assumpta Cerda


9:00am - 10:15am Montmagny


In this session we will hear the following three presentations:

Make Your Workforce Part of the Solution: The Tools to Empower Your Transit Heroes to Keep Transit Moving – Mark Godin
The best defense against daunting transit workforce challenges is offense, optimizing service delivery and helping your employees adapt to new technology. This session will explore how agencies can use technology to create a resilient and engaged workforce by giving employees a sense of control and empowerment.

“Humane” Runs and Rosters in an Age of “Optimization”– David Reed
A demonstration of the immediate and long-term benefits of driver involvement in the runcutting and rostering process.

Real time information quality and accessibility: Empowering frontline Agency representatives for a competitive customer experience – Jennifer Fierman
Transit agencies have faced unprecedented challenges in recent years, both from shifting rider needs and staffing pressures stemming from operator shortages. We see agencies increasingly turning to technology to respond to evolving service expectations and deliver the best performance possible with lean teams.


Mark Godin

Sales Engineer, Trapeze Group

David Reed

President and Founder, Schedule Masters, Inc.

Nick Reed

Manager of Business Development, Schedule Masters, Inc.

Jennifer Fierman


10:30am - 10:45am Vercheres

Health Break

10:50am - 12:05pm
Salle de Bal


In this session we will hear the following three presentations:

Understanding and Responding to the Transit Needs of Women in Canada – David Cooper
Disparities that emerge from gender roles result in women being more likely to complete trip chains, mid-day or off-peak trips, and shorter distance trips, compared to men. Opportunities exist for public transit agencies to better meet the needs of women through gender-informed data collection, performance indicators, and workforce equity initiatives.

Discounted Bulk Transit Fares: Supporting Equity and Inclusion in our Community – Cheryl Chappel
Discounted bulk transit fares is an innovative initiative being implemented by Halifax Transit to support ridership growth and a more equitable transit system. This presentation will focus on how the program was designed, how it is being promoted, and how it is benefiting community partners and citizens.

Advancement of Equity, Diversity, and Inclusion in Transit – Lindy Norris
Celebrating, measuring and fostering EDI is imperative to the success of our industry. Through this talk learn how your organization can build a better world for us all.


David Cooper

Principal, Leading Mobility Consulting

Cheryl Chappel

Supervisor, Customer Support & Engagement, Halifax Transit - Halifax Regional Municipality

Lindy Norris

New Flyer and MCI

10:50am - 12:05pm Frontenac


In this session we will hear the following three presentations:

Lethbridge cityLINK: Leveraging Challenges into Opportunities – Timothy Sanderson
Responding to challenges from several areas, the new Lethbridge Transit cityLINK network has substantially improved performance and allowed for growth, and provided options and opportunities for customers and potential customers of transit in Lethbridge by introducing High Frequency Lines, Rapid Corridors, Neighbourhood Lines and Demand Response Zones.

ODT – solutions and entirely on demand – Camile Boulier
On-demand transit is a flexible and made-to-measure solution built around digital tools to efficiently serve low-density areas or to supplement regular lines and low-traffic periods. Transdev operates over 150 transit on-demand locations around the world, making it a leader in first- and last-mile mobility.

What mobile ticketing and trip planning data can tell us about travel behaviour during the pandemic recovery period – Christine Mongeau
Defining success, AI it’s not simply ridership, and ridership should be able to accurately reflect how transit agencies do business. For example “calculated ridership” takes into consideration latent demand vs “electronic ridership” which doesn’t (typically an extra 30% using calculated vs electronic across Canada). With the shift in fare purchasing patterns, the difference has shrunk as people are buying more single rides.

Sponsored by:


Timothy Sanderson

General Manager, Lethbridge Transit

Camille Boulier

Vice President Strategies and Communications, Transdev Canada Inc.

Christine Mongeau

Partner Success, Transit

Mike Moellenbeck

Operations Manager, Saskatoon Transit

10:50am - 12:05pm Montmagny


In this session we will hear the following three presentations:

The Inclusive Mobility public transit training program: made-to-measure success – Mathilde Le Bouëdec
Our regular networks have become increasingly accessible and users with functional limitations have expressed a desire for access and more autonomy when travelling. In response to this request, the STM has successfully created Inclusive Mobility, a public transit training program that aims to make bus and metro networks more accessible to them while ensuring their safety, autonomy and comfort.

F.A.S.T Track Canada, National Identifier for Innovation in Seniors Transportation – Aislin O’Hara
F.A.S.T Track (Funding Accelerator for Seniors Transportation) launches the first initiative in Canada to accelerate the development of innovative transportation solutions for seniors. Led by HelpAge Canada, F.A.S.T Track, arises out of a desperate need to create forward-thinking transportation solutions for older Canadians. Through a cross-country call to communities large and small, F.A.S.T. Track seeks to identify the service gaps that limit how older people get around, as well as identify innovative solutions to fill those gaps.

Three Initiatives Moving Us Towards Accessible-Focused Transit – Lynn Bacigalupo
Learn how to improve rail accessibility for the visually and hearing-impaired.
Examples covered in this session include 1) Personal onboard announcements for hearing-impaired users; 2) Stress-free ways for visually-impaired passengers to get to their platform; 3) Leveraging AR to bring fast and reliable help anywhere in the station.


Mathilde Le Bouëdec

Conseillère corpo. - Accessibilité & diversité, Société de transport de Montréal (STM)

Aislin O'Hara

Principal Consultant, O'Hara Aging + Accessibility

Gregor Sneddon

Executive Director, HelpAge Canada

Jana Ray

Chief Operations Officer, CanAge

Laura Tamblyn-Watts

President & CEO, CanAge

Lynn Bacigalupo

Project Manager & Lead UX Designer, Icomera

12:15pm - 1:00pm Vercheres

Lunch to go!

1:00pm - 1:45pm
Salle de Bal

The Quebec City Tramway: Flagship Project for Sustainable Mobility

Québec City’s tramway project is part of a desire to better meet mobility issues as well as societal and environmental challenges attributable to the growth of large cities. More specifically, as the backbone of the Réseau express de la Capitale, the future 100% electric tramway in Quebec City is part of this movement. As part of his conference, Mr. Daniel Genest, Project Director, will present the genesis of the project, the key success factors, its challenges and the major stages of its implementation. Come and discover this large-scale, highly innovative project, which will offer a solution adapted to the needs of citizens in terms of public transit.


Benoit Carrier

Director, Mass Transit System Design and Integration, Quebec City

1:00pm - 2:15pm Frontenac


In this session we will hear the following three presentations:

After Incident Review – Building Employee Resiliency – AJ Ryland
The After Incident Review (AIR) program at Calgary Transit helps to build operator resiliency towards normal conditions of the job, which may be stressful.  The improvements in new operator training and health and wellness support help operators cope with the modern challenges they face today.

Taking care of our employees, a business issue – Catherine Boulos
Over the past two years, the STM has developed a number of tools to promote the well-being of its employees and encourage them and take the necessary steps to increase their psychological resilience in a unique work environment. Using simple solutions, both on a human and a technological scale, the STM has relied on the commitment of its managers, while encouraging its teams and taking concrete actions that do them good.

Mitigating Driver Shortages: How to Create Schedules that Attract and Retain Drivers – Ben Brubaker-Zehr
Learn to create ‘lifestyle rosters’ that resolve driver shortages.  Optibus’ digital, data-driven scheduling and rostering tools enable you to attract job applications from more diverse candidates and increase retention rates by boosting driver morale.


AJ Ryland

Acting Operations Manager, Calgary Transit

Catherine Boulos

Société de transport de Montréal (STM)

Ben Brubaker-Zehr

Regional Director, Optibus, Inc.

Max Leung

Presales Engineer, Optibus

1:00pm - 2:15pm Montmagny


In this session we will hear the following three presentations:

Brampton Transit: Greening our Fleet – Scott Gillner
Brampton Transit will present key findings and lessons learned to date of Phase 1 BEB Trial, plans for Phase II Trials (BEB, FCEB, Conversions), and our electrification pathway for full fleet ZEB  transition.

Looking at the life cycle impact of zero emission buses when determining the right kind of technology for your fleet – Nicolas Pocard
Looking at the life cycle impact of zero emission buses when determining the right kind of technology for your fleet

ZEB Rollout – Mapping the process – Dr. Josipa Petrunic
The ZEB rollout process map presentation will provide clarity and guidance to transit agencies who are getting started on their journey towards transit electrification. The presentation will highlight each step of the ZEB rollout process map with real world examples.


Scott Gillner

Senior Policy Advisor, Transit, Brampton Transit

Nicolas Pocard

Vice President Marketing & Strategic Partnerships, Ballard Power Systems

Dr. Josipa Petrunic


1:00pm - 4:30pm Technical Tour #1

At the Heart of the RTC: The Métrobus Centre, Flexibus Services and SAMI

The Réseau de transport de la Capitale (RTC) invites you to the heart of its operations!

On the program:

  • A visit to the control room at the Métrobus Centre. Inaugurated in 2009, this facility covering an area equal to six football fields was built according to stringent LEED standards and houses nearly 200 vehicles (midibuses and articulated buses).
  • Presentation of a FlexiBus vehicle, a demand-responsive transit service that was launched in March. This reservation-based transit service allows users to commute within a given area or connect with a frequent-service network.
  • A visit to the RTC’s centre for integrated mobility support service (SAMI), a service centre dedicated to providing integrated mobility information, training and support for citizens, organizations and businesses.

Group #1: 1:15pm ~ 3:45pm

Group #2: 2:00pm ~ 4:30pm

2:00pm - 4:30pm Technical Tour #2

Quebec City Tramway Route Tour

The largest project in the history of Quebec City has been launched. The Réseau de transport de la Capitale (RTC) would like to take you on a tour of the Quebec City Tramway’s future route. During this tour, you will be introduced to concepts of urban integration as well as the project’s special features, such as the tunnel and exchange hubs. You will also learn about the opportunities and challenges for the City and its citizens, as well as for the future operator, RTC.

1:00pm - 2:00pm Technical Tour #3

Ferry Québec-Lévis (round trip)

**Warm clothing: Walking boots, hat, gloves

  • Departure at 13:00 from the Château Frontenac
  • Walk to descend toward the ferry (15 min) (or taking the fenicular to be confirmed)
  • Boarding the ferry at 13:30  with the Captain who will present the challenges of a winter ferry in Quebec City (8 minutes one way – 8 minutes back) including a visit to the wheelhouse/footbridge
  • Disembarkation of the Ferry around 14:00. Return to the hotel for 14:15.

2:15pm - 2:30pm Vercheres

Health Break

2:30pm - 3:45pm
Salle de Bal


In this session we will hear the following three presentations:

Simulation Training for Electric Bus Operators – Nigel Lindsey-King
Simulation training scenarios can incorporate: vehicle operating dynamics, regenerative braking effects, and opportunity charging procedures. Simulation training provides transit agencies with an opportunity to introduce new technology and procedures; where operators can practice new skills, learn from their mistakes and receive immediate feedback, all within a standardized and safe environment.

Selecting Electrification Technologies: How to Make that ‘Right’ Choice? – Jonathan Brown
How to navigate the complex new decision making process for fleet upgrade and renewal within the complex nature of current and future developments in sustainable mass transit propulsion technologies. A guide to the barriers, risks and new opportunities in a sustainable transit future.

Transitioning to an Electric Transit Fleet‚ Issues and Decisions – Giulio Maffini
The presentation will provide an overview of the interconnected technical and policy issues and decisions required by the Federal, Provincial and Municipal governments to accelerate the transition to Electric Transit Fleets.


Nigel Lindsey-King

President, TrainWrite Services

Jonathan Brown

Global Decarbonisation & Sustainability Lead, Rail, Ricardo

Giulio Maffini

a + i2 Inc

2:30pm - 3:45pm Frontenac


In this session we will hear the following three presentations:

Leveraging data for upcoming challenges – Charles-Gabriel Deslauriers
In this talk, we’ll cover how you can leverage the data provided by APC and ITS products to improve the three main corners of your operations: Inside Analytics, Passenger Applications and helping your sustainability goals.

How On-Demand is Driving the Future of Productive and Resilient Transit – Peter Gould
On-demand transit is a crucial component of public transportation, with the ability to solve suburban transit challenges and improve productivity. Agencies must strategically analyze specific data points and select a provider with industry-leading metrics to achieve the full benefits of this innovative, flexible, and resilient solution.

Integrating ride-hailing and transit: A public policy framework for a balanced mobility system – Brendan Agnew-Iler
Developing fair rules for ride-hailing is complex policy challenge in a multi-stakeholder environment with many competing interests. By grounding policy in data, we can develop policies that work for riders and drivers as well as our social, economic and environmental goals.


Charles-Gabriel Deslauriers

Eng. Jr./Ing. Jr., Infodev EDI Inc

Peter Gould

VP, Direct and Channel Sales, RideCo Inc.

Brendan Agnew-Iler

Organizer, RideFair, RideFairTO c/o Metstrat

4:15pm - 5:10pm Frontenac

Large Systems Meeting

4:15pm - 5:10pm Montmagny B

Small Systems Meeting

5:15pm - 6:15pm

Regional Committees

7:00pm - 11:00pm

Business Members Evening Reception

Join us at the stunning Voltigeurs de Québec Armoury, a national historic site for an evening of entertainment by the Painchaud family, food and drink and great company!

6:00am - 6:45am Montmagny A

Morning Yoga

Come and get your stretch on! As part of our health and well being program, join us for this gently yoga to start your day off right!

7:30am - 12:00pm Vercheres

Conference Registration

8:00am - 9:00am
Salle de Bal

Networking Breakfast

8:00am - 8:05am
Salle de Bal

A message from our Corporate Sponsor


Christos Kritsidimas

Nova Bus / Volvo Group

8:05am - 8:25am
Salle de Bal

STM welcomes us for Fall 2022

8:25am - 8:40am
Salle de Bal

RTC – from bus operator to MaaS leader

Alain Mercier

Directeur général, Réseau de transport de la Capitale (RTC)

8:40am - 9:00am
Salle de Bal

VIA Rail

Cynthia Garneau

President and Chief Executive Officer, VIA Rail Canada

09:00am - 10:15am
Salle de Bal


In this session we will hear the following three presentations:

Is Mobility a Fundamental Human Right? – Audrey Denis
Transportation poverty depends on where one lives, and access to mobility options determines overall health and well-being. Innovation and use of technology provide creative ways to link underserved communities through mobility partnerships or cash reloads with retail network expansion, enabling us to reach the furthest of exurban areas.

A human-centred network is a more accessible network – Camille Cyr
A strategy to deploy accessible routes for people in wheelchairs was developed by an RTC team and involved active collaboration from the community. Its implementation will require substantial coordination with the municipalities served, in particular with the City of Québec.

NFI’s Sustainability Journey: Our Evolving Workforce – Jennifer McNeill
The journey to sustainable transportation is a difficult, but important one.  Critical changes to what we build, where we build it, and how we work have driven NFI’s workforce to adapt and evolve, navigating rapid technology deployment during turbulent times.


Audrey Denis

Senior Business Analyst, Cubic Transportation Systems

Bruce Newbold

Professor of Geography, McMaster University

Anne-Gabrielle Nolet

cpi, Réseau de transport de la Capitale (RTC)

Camille Cyr

Analyste en planification, Réseau de transport de la Capitale (RTC)

Jennifer McNeill

Vice President, Public Sector Sales and Marketing, New Flyer and MCI

09:00am - 10:15am


In this session we will hear the following three presentations:

How the Village of Bedford Park and Uber Connect People to Jobs with More Transportation Options – Arjan van Andel
Industrial areas are major sources of employment across U.S. cities. Access to these employment centers is critical for a thriving economy, but sprawling land uses, 24/7 shift changes, and “last mile” gaps make it difficult to provide frequent, fixed-route transit service to these industrial areas. Executives and planners from cities, business parks, and transit agencies are seeking out ways to provide more convenient options for these difficult-to-reach areas.

The Village of Bedford Park, an inner-ring suburb of Chicago, is taking this issue head on and has partnered with transit agencies, businesses, and mobility providers, to test and deploy innovative strategies for addressing these transportation challenges.

How Ft. Erie Combined Rural and Urban Transit Using On-Demand – Grace Hiltz
This presentation will show how Ft. Erie Transit designed and deployed a new on-demand transit service to simultaneously cover a large rural and urban area with effective and equitable on-demand transit. This service started in 2021 and has already grown ridership and increased the quality of service.

Transit Security: More than Cameras – Brent Cary
As mobility/transit security continues to evolve, so do our expectations about how security technology can impact passengers and transit authorities. This session will focus on different approaches for maintaining secure environments in stations and on vehicles, including tackling issues of cybersecurity and privacy.


Arjan van Andel

Transit Partnerships, Uber

Grace Hiltz

Director of Sales, Pantonium Inc

Jennifer Pennell-Ajie

Transit Manager, Town of Fort Erie

Brent Cary


09:00am - 10:15am


In this session we will hear the following three presentations:

A Toolkit for On-Demand Transit – David Cooper
CUTA and Metrolinx have partnered to provide a toolkit for implementing on-demand transit. Whether you are looking at supplementing your fixed-route service or running on-demand across the city, learn what you need to consider before implementing an on-demand solution.

Zero-Emission Bus Guidance – Planning, Scheduling, Operations and Training – Paul Netzband
Implementation of zero-emission bus strategies are moving fast across Canada. CUTA has partnered with OPTA and EquiCharge to provide industry guidance as to how to properly manage zero-emission busses in terms of planning, scheduling, operations, and training considerations.

CUTA’s New Offering for Zero-Emissions Busses – Anaïssia Franca
CUTA is working with WSP to develop new training programs, interesting research, and seminars related to implementing zero-emission busses. Learn more about these new programs and how they can assist you in your plans to green your fleet.


David Cooper

Principal, Leading Mobility Consulting

Calvin Chia

Data Analyst, CUTA/ACTU

Dinesh Sharma

Partner, EquiCharge Solutions

Paul Netzband

Partner, EquiCharge

Tyler Harrison

Partner, EquiCharge Solutions

Anaïssia Franca

Senior Consultant, WSP

Sander Quartero

Principal Consultant, WSP

10:30am - 10:45am

Health Break

10:50am - 12:05pm
Salle de Bal


Moving from Volume to Value: Measuring & Communicating the Value of Transit Beyond Ridership  – Mark Aesch
The pandemic has provided the transit industry with an unprecedented opportunity to reframe how we measure and communicate the value we bring to communities beyond ridership. This panel will present TransDASH, a performance dashboard that provides agencies with the ability to communicate their value to their community, customers and taxpayers.

Dave Reage

Executive Director, Halifax Transit

Ehren Bingaman

Managing Principal, TransPro Consulting, LLC

Kelly Paleczny

General Manager, London Transit Commission

Mark Aesch

CEO / Owner, TransPro Consulting, LLC

10:50am - 12:05pm


In this session we will hear the following three presentations:

Web surveys: Understanding the mobility needs of users and citizens – Sebastien Dubois
Following changes in user mobility behaviours, exo changed its practices and implemented online mobility surveys. These are better adapted to the current reality and provide a more detailed snapshot of the habits of exo users and some citizens.

Shorthand Tool for Cost-Benefit Analysis of Public Transit Investments – Mario Iacobacci
The shorthand tool enables the estimation of economic, societal, and environmental impact of bus transport projects in a faster, more accessible, and more affordable way. This tool simplifies early-stage decision-making and evaluates several factors, such as social/inclusion impacts of transit projects, that are not typically considered in conventional cost-benefit analysis.

Successfully Reshaping The Future Of Autonomous Rail in Ontario – David Beach
Thales and industry partners develop advanced autonomous technologies for rail systems with support from the Ontario Government through Ontario’s Autonomous Vehicle Innovation Network (AVIN), WinterTech Development Program. The project marks an important milestone towards train autonomy globally, achieved here in Ontario, through a partnership between industry and government.


Sebastien Dubois

Coordonateur - Données clients, exo

Emmanuelle Beuchée

Chargée de projets enquêtes et sondages, exo

Ali Latif


Mario Iacobacci

Partner, Economic Advisory, Deloitte

David Beach

Product Line Architect, Thales Canada, Transportation Solutions

Karim Ali

10:50am - 12:05pm


In this session we will hear the following three presentations:

Making the journey the destination – Colin Earp
With the increasingly crowded mobility space (on-demand, rideshare, e-bikes) it is critical that we don’t lose sight of how our decisions impact customers. Digital twins, simulations, and connectivity offer the solution to creating seamless, frictionless, customer-focussed transit by allowing us to test whether our intended outcomes will be achieved.

Supply Chain Challenges – Christos Kritsidimas
Supply chain challenges are important and have an impact on the entire ecosystem, including the transit authorities that must deal with delivery delays and increased costs. In this presentation, we will explore these challenges in detail, as well as the solutions brought forth by industry and government.

Roadmap to On-Street Transit Infrastructure Successes: MiWay’s Infrastructure Growth Plan – Alice Ho
The MiWay Infrastructure Growth Plan (MIGP) is a strategic plan being used to direct the effective allocation of capital investments to transit infrastructure.  The implementation strategy prioritized items requiring minimal capital investments and capitalized on upcoming projects and higher-level funding opportunities to improve the overall experience of the transit customer.


Colin Earp


Christos Kritsidimas

Nova Bus / Volvo Group

Alice Ho

Supervisor, Transit Infrastructure Management, MiWay

12:20pm - 12:45pm
Salle de Bal


12:45pm - 1:15pm
Salle de Bal

“Empower Your Culture: Strategies to ‘Future Proof’ Your Workplace”

Katrina Stevens

Global Director, HR, IBI Group

12:45pm - 1:15pm
Salle de Bal

Closing Keynote: Inspiring Change Together

Closing remarks to inspire you and provide you with concrete tips on how to be an ally and champion for diversity, equity and belonging.


Marco D'Angelo

CEO, President, CUTA/ACTU

Anne-Marie Pham

Executive Director CCDI, Canadian Centre for Diversity and Inclusion

2:00pm - 4:00pm

Integrated Urban Mobility Open Forum

CUTA’s mission, “to inspire and influence the evolution of integrated urban mobility”, has gained newfound pertinence as communities emerge from a pandemic that saw significant and perhaps lasting shifts in daily travel patterns. Consequently, transit agencies now face a market whose consumers demand a wider suite of mobility options to fulfill their transportation needs. These options include both new modes – cycling, e-scooters, shared micromobility, on-demand transit, autonomous shuttles – and new means, such as Mobility as a Service (MaaS) platforms. Transit operators must respond to the growing demand for more flexible, personalized, and integrated end-to-end travel or risk losing market share to private vehicles. But how, and where to start? And what role should CUTA play in helping transit operators transform into ‘mobility-first’ agencies?

Hosted by CUTA’s new Integrated Urban Mobility (IUM) Task Force, the IUM Open Forum will provide an opportunity for attendees to approach these questions in a collaborative, open discussion setting. Following a brief presentation by David Cooper (Principal, Leading Mobility), Task Force Chair Josh Colle will facilitate a participatory discussion on how transit can best add value to the emerging mobility landscape. As a launchpad for the Task Force, this session and its participants will play a significant role in shaping CUTA’s urban mobility agenda and product stream for the coming year.

Register here

Program is subject to change