Business Systems Analyst
City of Brampton
-
Post Date: March 28, 2024
-
Application Deadline: May 28, 2024
AREA OF RESPONSIBILITY:
Reporting to the Supervisor, Business Systems, this position is responsible for providing analysis, process modeling and support to established and proposed Transit systems, in order to ensure
optimum functionality and configuration that supports user requirements. This role provides excellent service while protecting the integrity of Transit systems.
1. Business Analyst: Monitors and recommends changes to business processes and supporting technology to improve the quality of service plan deliverables. Represents Brampton Transit on various Committees with both internal and external stakeholders. Reviews data, trends and correlations to identify related issues. Responsible for gathering user technical and business requirements and developing into a conceptual design. Collates, analyzes and interprets data dealing with complex problems and unexpected situations, including making recommendations.
2. Day-to-day operational support: Responds to user identified system issues and concerns in a timely way. Ensures required functionality and reporting capability meets the needs of the Corporation and end users. Liaise with System vendor in ensuring identified issues are resolved, tested and implemented in a timely fashion.