Industry Jobs

KEY DUTIES AND RESPONSIBILITIES

1. Payroll Timekeeping and Scheduling

• Support all Transit payroll timekeeping functions including ensuring that the payroll is completed accurately and submitted on time.
• Complete and authenticate data entry and timekeeping adjustments for Transit Non-Union, Transit Part-Time, Maintenance and Operations staff and work closely with Payroll Services to ensure deliverables meet payroll deadlines.

2. Customer Service Tasks

• Respond promptly to inquiries, ensuring accuracy and efficiency in addressing employee needs.
• Provide recommendations to enhance operational efficiencies across all Transit departments.

3. Special Projects – Analysis and Tracking

• Provide support in the implementation, knowledge sharing, subject matter expertise, and testing of payroll and scheduling projects such as Hastus, Workforce MyTime, and others.
• Assist in the maintenance of updated payroll process maps, knowledge libraries, and off-cycle trackers to ensure accurate and efficient performance of payroll tasks.

4. Database and Records Management

• Use automated logging and tracking databases to capture relevant information and ensure information that is captured meets all regulatory and City requirements.
• Maintain both hard copy and electronic files when necessary. Generates reports as required. Reconciles records and ensures payroll requirements are provided.

5. Support Process Improvement Initiatives and Change Management

• Use knowledge and insights gained in working with stakeholders, analyze payroll information, identify trends and concerns, and suggest ways to improve processes or to resolve issues.
• Ensure all standard procedures are followed and provide guidance to people leaders on new payroll related processes, both verbally and through assisting in drafting SOP, so that a common understanding for Transit staff is delivered.

6. Human Resource, Administrative and Financial Support

• Maintain up-to-date employee and payroll files, documentation, and correspondence.
• Ensure necessary sign offs and approvals meet audit requirements and confidentiality.
• 7.Teamwork and Cooperation

• Contribute to a healthy team environment.
• Work well within diverse groups to support operational goals and objectives.